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Job Ref:

Job Title:
Common Services Assistant (Human Resources and Administration)

10,265,669 FCFA per year

Vacancy type:



Abijan, Ivory Coast

Closing date for applications:
16-01-2017 At midnight UTC+1 / GMT+1

Summary of position:
The Common Services Assistant (Human Resources and Administration) (LE-05) provides daily administrative support and services; provides information and produces documentation; provides a support to the Common Services program, particularly related to Human resources, Logistics (transport and imports) and Administration; responds to internal client queries and carries out other task as required.
The incumbent supports the program’s regionalization by through administrative interaction and proactive cooperation with the regional offices in carrying out regular tasks.

Essential qualifications:
Candidates will initially be selected, according to their educational qualifications, linguistic profile and mandatory work experience. It is the candidate’s responsibility to clearly demonstrate how they meet each criterion for the essential and asset qualifications in their application letter. Please note that it is not sufficient to simply claim to meet the criteria or to list current job role/ responsibilities.

• Undergraduate university degree (BAC+4) in a discipline related to the job role (e.g. Business Administration, Transport and Logistics, Human Resources, Communication).

• Ability to communicate effectively in spoken and written French
• Ability to communicate at an intermediate level in spoken and written English

• Minimum 2 years of recent* work experience in a role related to Human Resources at a diplomatic mission, international organisation or large enterprise (*recent is defined as within the last 10 years).

• Knowledge of general office practice and procedures;
• Excellent knowledge of the Microsoft Office suite (Word, Excel, Outlook);

• Ability to maintain high standards of customer service;
• Ability to work autonomously
• Able to coordinate the work of drivers/ support staff;
• Ability to establish priorities and work on several tasks simultaneously;
• Ability to carry out complex arithmetic calculations;
• Ability to communicate effectively;
• Ability to work well under pressure and to tight deadlines;
• Ability to effectively manage own time and workload.

Personal Qualities:
• Personal integrity
• Initiative and sound judgement
• Organisational skills
• Quality and detail-focussed
• Collaborative, team-player
• Adaptability and flexibility

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications:

• Ability to communicate effectively in oral and written English;
• Previous work experience with a Canadian organisation or business.
If candidates meet the factors listed in the asset qualifications they must also clearly demonstrate how they meet these factors in their covering letter.

Organizational Needs:

Operational Requirements:
• Ability to be mobile, working out with the office; and to carry out certain physical tasks
• Able and willing to work directly with the public
• Basic hours of work: 37.5 hours per week
• Ability to work overtime, including weekends

Condition(s) of Employment:
The candidate must:
• Have the right to reside and work legally in the Ivory Coast and maintain their principal residence
• Obtain and maintain a Government of Canada Reliability Status clearance for the duration of their employment.

How to apply

• Please follow the link and complete the online application form. Candidates are also required to upload a CV and a covering letter. Applications which do not include all of the requested documents or information will be rejected.
• Candidates must demonstrate concisely in their cover letter how they meet the essential and asset qualifications. Only candidates who satisfy all of the essential criteria will be contacted and invited to participate in a more detailed evaluation.

Area of selection:
Open applicants eligible to work in the Ivory Coast, who meet all of the essential criteria outlined above and whose applications are received before the closing date. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
• Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Please note that some email systems may block emails from unknown users. Candidates should include an email address that accepts email from unknown users and regularly check their email, including junk mail.
• Candidates selected at the screening stage will be invited for a written assessment, after which, those who are successful will be invited to attend an interview.
• Reference checks will be made.
• Please note that the Embassy of Canada to the Ivory Coast does not sponsor work permits directly or indirectly.
• The Embassy of Canada to the Ivory Coast does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• If candidates need any special assistance in terms of attending exams or interviews then please let us know during the application process.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Embassy of Canada to the Ivory Coast which might arise in the 18 months following the completion of this competition.
• If you have any questions at any stage of the process please send an email to

Sorry, this vacancy is closed.

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