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Job Ref:
1786

Job Title:
Senior Consular Officer

Salary:
€64,012-€85,981

Vacancy type:
Term/Indeterminate

Level:
Officer

Classification:
LE-08

Location:
The Hague, Netherlands

Closing date for applications:
30-06-2017 At midnight UTC+1 / GMT+1

Summary of position:
Under the direction of the Management & Consular Officer (MCO), implements consular policy and objectives and administers the Consular Assistance and Emergency Services Programs within the mission consular jurisdiction; administers the passport and citizenship programs; administers the legal and notary services program; managers the consular cost recovery programs; develops and maintains productive relationships with host authorities and organizations and other diplomatic missions; supervises locally-engaged consular services staff; and performs other duties.

Essential qualifications:
Applicants must clearly and explicitly demonstrate in both their application letter and résumé that they meet the essential qualifications on education, language and experience criteria listed to be screened into this competition. Only candidates that meet the language, experience and education qualifications will be invited for assessment.

Education:
• University degree from a recognized university

Language:
• fluency in English (oral and written)
• fluency in Dutch (oral and written)
• Working knowledge of French (oral and written)

Experience:
• recent experience* in responding to public inquiries and working in a customer service role
• recent experience* providing policy/program interpretation, recommendations and advice to management
• recent experience* in planning, managing and delivering a range of program activities
• experience** in researching, interpreting, applying legislation, policies and directives
• experience** in supervising employees
• experience** in the preparation of a variety of documents, briefing notes, presentations and in writing correspondence and reports
• experience** in use of various computer software/database including Microsoft Word, outlook and Excel

*Recent experience refers to the depth and breadth of experience associated with having performed a broad range of related activities acquired within the last two (2) years. It will be assessed on the basis of the scope, the quantity, complexity, diversity of the work performed, and degree of autonomy.

** Experience is defined as one (1) year of work experience accumulated within the last five (5) years.

Knowledge:
• knowledge of the Government of Canada priorities abroad
• knowledge of the consular mandate of the Department of Foreign Affairs, Trade and Development Canada
• knowledge of the Vienna Convention on Diplomatic Relations
• knowledge of the Vienna Convention on Consular Relations

Ability/Competencies:
• Effective Communication (oral & written)
• Adaptability and Flexibility
• Autonomy
• Client focus
• Professional Integrity
• Focus on quality and details
• Effective interpersonal relationships and respect
• Initiative & Judgment
• Team-work and co-operation
• Ability to analyze, evaluate and present information to facilitate decision making
• Ability to organize work, determine priorities and manage multiple demands to meet deadlines in a high-paced work environment


Asset Qualifications:
• experience in liaising with stakeholders and developing partnerships and agreements
• experience in using an information management system or database of qualitative and quantitative information
• experience in data entry, review, analysis and creating statistical and performance measurement reports
• experience in editing and revising communications material and Web content for public use.
• work experience in Canada or in an organization linked to Canada
If candidates meet the asset qualifications listed in the asset qualifications they must also clearly demonstrate how they meet these in their motivation message or cover letter.

Organizational Needs:
.

Operational Requirements:
• Required to work directly with the public
• Ability to work overtime & sometimes on short notice
• Ability to be able to travel (domestic and/or international)

Condition(s) of Employment:
• Candidates must have a valid work permit for The Netherlands at the time of submitting their application
• The appointment of the successful candidate is subject to obtaining security clearance. The candidate may be required to provide the following documents
o police/criminal record certificate
o credit check
o passport
o certificate of Canadian Citizenship (if applicable)
o birth Certificate
o 2 x recent passport photos
o certificate(s) of employment/letter(s) and references
o school certificates/diplomas (must be legalized if not Canadian diplomas)
• The selected candidate must successfully complete the Passport Management Program for Foreign Operations Training within 6 months of the hiring date. Failure to do so may lead to termination.
- Upon hire, the selected candidate may be placed on French language training aimed at reaching fluency within one year. Failure to meet this requirement will result in termination of the appointment

How to apply:
• Please click on the link www.wfca-tpce.com and complete the online application form. Candidates are also required to upload a CV and a cover letter. Applications which do not include all of the requested documents or information will be rejected.
• Your application must be in English or in French
• candidates must demonstrate concisely in their motivation message or cover letter:
o that they are within the area of selection, including legal authority to work in the Netherlands
o how they meet the essential and asset qualification for the position

Applications which do not include all of the requested documents and information will be rejected

Area of selection:
Open to external and internal applicants who reside in European Union and are legally authorized to work in The Netherlands at the time of the application who meet all of the essential qualifications and whose applications are received by the closing date. Further, candidates must be able to start work no more than one (1) month following an offer of employment. Internal applicants: Should an indeterminate employee win the competition, the appointment will be acting in a term assignment that may lead to indeterminate appointment. Applications for candidates who are not within the area of selection will not be considered.

Important Notes:
• Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada to the Netherland does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The Embassy of Canada to the Netherland does not sponsor work permits directly or indirectly
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Embassy of Canada to the Netherland which might arise in the 12 months following the completion of this competition.
• If you have any questions at any stage of the process, please send an email to rscema.personnel@international.gc.ca.





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