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Job Ref:

Job Title:
CBSA Liaison Assistant

Starting at 44,195 GHS per year +benefits

Vacancy type:

Term Details:



Accra, Ghana

Closing date for applications:
07-07-2017 At midnight UTC+1 / GMT+1

Summary of position:
The Canada Border Services Agency (CBSA) Liaison Officer (LO) at the High Commission of Canada in Accra has a vacancy for a Liaison Assistant. Reporting to the LO, the Liaison Assistant provides assistance in investigating and reporting on illegal immigration, travel document fraud and cross-border crime issues within the region, developing and maintaining relationships with local partners, and with the preparation and delivery of training, seminars and conferences. The Liaison Assistant also provides administrative support to the LO.

Essential qualifications:
Applicants must clearly and explicitly demonstrate in both their application letter and résumé that they meet the essential qualifications on education, language and experience criteria listed to be screened into this competition. Only candidates that meet the language, experience and education qualifications will be invited for assessment.

• Secondary school diploma.

• Fluency in English (oral & written)

• A minimum of 3 years within the last 5 years in the Ghana Police Service or other national police or intelligence agency in an operational or investigative role with decision-making authority and experience in the investigation of cross-border crime and document fraud; OR
• A minimum of 3 years within the last 5 years in the Ghana Immigration Service at the rank of Assistant Inspector or higher; OR
• A minimum of years 3 within the last 5 years with the Ghana Civil Aviation Authority or the Ghana Airports Company in a supervisory or trainer role in the field of airport and airline security; OR
• A minimum of 3 years within the last 5 years as a document examiner for an airline or airline handling company, with experience supervising and providing guidance to junior document examiners, liaising with airline liaison officers from foreign diplomatic missions, and having the authority to make a board/no-board decision; OR
• A minimum of 3 years within the last 5 years in an international agency or foreign mission in an airline liaison/migration integrity or investigative role, with experience responding to enquiries from airlines and local migration authorities; AND
• Experience analysing and cross-referencing operational information, contacting sources for information and fact checking, verifying documents and other information, and writing reports.

• Knowledge of international policies and procedures regarding air travel and travel documents, and Ghanaian civil administrative processes related to travel, identity and civil documents;
• Knowledge of Ghanaian commercial and business practices as related to travel;
• Thorough knowledge of the structure and operations of Ghanaian law enforcement and security agencies.

• Ability to examine civil and travel documents and detect fraud and counterfeit;
• Ability to use office software products including Microsoft Office proficiently;
• Ability to keep records, including of interactions with clients
• Ability to use a digital camera and social media (WhatsApp, etc.);
• Ability to organize work effectively.

• Effective interactive communication (oral & written)
• Adaptability/flexibility
• Excellent judgment
• Initiative
• Strong interpersonal skills

Personal Suitability
• Professional integrity
• Discretion
• Dependability

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications:

• Experience in the investigation of cross-border crime and document fraud;
• Experience working in a similar capacity at a diplomatic mission or international organization.
• Written and spoken fluency in French.

If candidates meet the factors listed in the asset qualifications they must also clearly demonstrate how they meet these factors in their covering letter.

Organizational Needs:

Operational Requirements:
• Must be willing to work flexible hours and overtime (evenings/weekends) as required; and
• Must be willing and able to work on call outside normal business hours.

Condition(s) of Employment:
• Must be able to obtain and retain a Government of Canada Enhanced Reliability security screening;
• Must be able to obtain an airport pass from the Ghana Airports Company, at employer’s expense;
• Must be able to meet the medical requirements as defined by the employer. Successful candidate(s) may be required to undergo a medical evaluation;
• Must be able to obtain and retain a valid passport and be willing, able and legally admissible to travel within and outside of Ghana;
• Must be willing to submit to a polygraph on request.

How to apply
• Please follow the link and complete the online application form. Candidates are also required to upload a CV and a covering letter. Applications which do not include all of the requested documents or information will be rejected.
• Candidates must demonstrate concisely in their cover letter how they meet the essential and asset qualifications

Area of selection:
This competition is open to locally engaged staff at the High Commission of Canada in Accra and to all people who have the right to legally reside and work in Ghana, who meet all of the essential qualifications and employment conditions and whose applications are received before the closing date.

Important Notes:
• Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The High Commission of Canada to Ghana does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The High Commission of Canada in Ghana does not sponsor work permits directly or indirectly
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the High Commission of Canada to Ghana which might arise in the 12 months following the completion of this competition.
• If you have any questions at any stage of the process please send an email to

Sorry, this vacancy is closed.

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