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Job Ref:

Job Title:
Residential Property Manager

£50,794 per annum

Vacancy type:



Canada House, Trafalgar Square, London, UK

Closing date for applications:
26-03-2018 At midnight UTC/GMT

Summary of position:
Under the direction of the Head of Property, the Residential Property Manager is responsible for the High Commission of Canada’s portfolio of residential properties, including the Official Residence (OR) of the High Commissioner and approximately 70 owned and leased residential properties. Responsibilities include: develops and implements a program for the preventative maintenance and repair of all owned and leased properties, works and buildings; plans, develops, tenders for and supervises renovations, alterations, modifications and installations at the properties and conducts on-site inspections and verifications; oversees the purchase of technical and electronic equipment and furnishings for the properties; draws up, tenders for, and monitors long-term maintenance contracts for buildings, assets and fixed equipment; makes recommendations on the portfolio strategy including acquisitions, disposals, leasehold extensions and allocations; and negotiates new lease contracts or renewals/extensions. Accountable for managing, forecasting and administering the Residential Property budget including maintenance, service charge, car parking, equipment, furnishings and rents, currently in excess of over 1.5M GBP and oversees a small team of staff.

Essential qualifications:
Candidates will initially be screened on the essential qualifications below and must demonstrate in their cover letter how they meet these criteria. Only those candidates who meet all the Essential Requirements and demonstrate this clearly within their application will then proceed to the next stage of the process.

Education: A minimum of Post-secondary education (A Levels, BTEC or NVQ Level 3 or above and/or other equivalent diploma) in project management, building sciences or construction technology, including mechanical, electrical, architectural, structural, and life safety systems design;


A minimum of A levels in addition to 10 years of experience directly relevant to the duties of the position.


Minimum five (5) years recent* work experience in:
• Provision of Architectural or Engineering services and reading and interpretation of construction drawings;
• Solicitation and contract documentation development;
• Administration and implementation of construction projects;
• Inspection, technical analysis and evaluation of building deficiencies;
• Negotiation with stakeholders with respect to purchase and/or rental of properties and service charge

*Recent is defined as within the last 8 years.

Linguistic Profile: Professional written and oral communication in English

Rated Requirements
Candidates must also meet the Rated Requirements shown below, which will be assessed through any of the following: cover letter, written test, oral communication, interview and reference checks.

• Knowledge of project management practices including scope, time, cost, and risk;
• Knowledge of building systems with a broad general knowledge of civil, structural, architectural, mechanical, electrical and environmental engineering;
• Knowledge of legislation and regulations pertaining to property matters including relevant codes and standards with emphasis on life and fire safety codes and standards;
• Knowledge of environmental principles and sustainable environmental management practices;
• Knowledge of financial budgeting, planning and forecasting.
• Ability to manage multiple tasks and prioritize work.
• Ability to resolve issues related to clients, scope and price.
• Ability to direct the work of others, contractors, professionals, etc.
• Computer skills in Microsoft Suite (Outlook, Word, Excel, Project and Power Point)
• Client focus
• Initiative and good judgement
• Team-work

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications. Candidates must also clearly demonstrate how they meet these factors in their cover letter:
• Experience with supervision of staff;
• Knowledge of trends and technologies in building maintenance and property services;
• Membership of a professional institution i.e. MRICS, CEng, MCIBSE, MAPM, CIOB, IMechE or IET or similar;
• Experience in public sector, international organisation or Embassies/High Commissions;
• Ability to communicate effectively in French both orally and in writing;
• Experience with SAP;
• Possessing a bachelor’s degree or higher.

Organizational Needs:

Operational Requirements:
• Must be able to work overtime on short notice on occasion;
• Must be available for occasional duties outside normal working hours (i.e., evenings and weekends);

Condition(s) of Employment:
Hours of work will be 37.5 per week, worked Monday to Friday at time to be arranged by the supervisor. Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain an Enhanced Reliability security screening (including a criminal record check).
Copies of educational qualifications will be required at the interview stage of the process. Successful candidate must have a valid passport and the required documentation allowing the right to work in the UK. Documentation will be required.

Area of selection:
United Kingdom

Important Notes:
This position is open to candidates currently resident in the UK, who hold current documentation allowing them to work in the UK without restriction, who meet all of the essential requirements stated and whose applications are received by the closing date. Those candidates holding documentation/visas not renewable in the UK such as the Youth Mobility Visa will not be eligible to apply for this position.

The High Commission of Canada does not reimburse any travel costs to and from interview nor does it reimburse any relocation costs. The High Commission of Canada does not sponsor work permit applications on behalf of candidates.

The High Commission of Canada is committed to building a diverse workforce.

The High Commission of Canada is committed to conducting inclusive, barrier-free selection processes.

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