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Job Ref:

Job Title:
Common Services and Consular Program Assistant

Starting gross salary of 79,528 TRY per annum

Vacancy type:

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Turkey.



Ankara, Turkey

Closing date for applications:
27-06-2018 At midnight UTC/GMT

Summary of position:
A program assistant provides daily administrative support and service; provides and creates information and/or documentation; responds to service requests from clientele and performs other duties as requested by the supervisor and/or other manager.

The program assistant supports regional focus of program by supporting administrative interactions and proactively cooperating with regional offices and/or headquarters.

Work is performed under general supervision of an officer. Problem resolution is through reference to readily available guidance. Comprehensive knowledge of office routines, procedures and functions of program is required, as is: prioritizing of multiple projects & tasks; providing services to internal & external clients; researching & compiling data and maintaining databases; managing events & logistics. This position’s actions impact on program operations and the image of office.

Essential qualifications:
Candidates will initially be screened on the essential qualifications below and must demonstrate in their cover letter how they meet these criteria. Only those candidates who meet all the Essential Requirements will proceed to the next stage of the process.

• Technical diploma or university degree from a recognized institution

• Fluency in English (Oral and Written)
• Fluency in Turkish (Oral and Written)

• 1 year of recent* experience working in an office environment in an administrative support or program assistant capacity.
• 6 months of recent* experience working with clients (internal or external).
*Recent experience is defined as within the last 3 years.

Rated Requirements
Candidates must also meet the Rated Requirements shown below, which will be assessed through any of the following: written test, oral communication, interview and reference checks.

• Knowledge of Microsoft Excel use and features

• Ability to communicate effectively in English, both orally and in writing
• Proficiency in the use of Microsoft Office Suite including Outlook, Word and Excel
• Attention to detail
• Client focus
• Initiative
• Judgment, including ability to prioritize
• Professional integrity
• Teamwork and cooperation

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications. Candidates must also clearly demonstrate how they meet these factors in their cover letter:

• Fluency in Farsi (Oral and Written)
• Fluency in French (Oral and Written)

Organizational Needs:

Operational Requirements:
• Willingness to work overtime (compensated)
• Willingness to undergo training
• Annual leave may be restricted due to operational needs
• Adhere to Canada's Code on Values & Ethics.
• Normal working week 37.5 hours over 5 days.

Condition(s) of Employment:
• Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain an Enhanced Reliability security screening including:
o a criminal record check
o National ID, professional and educational certificates
o Credit history check
o Reference check
• Reliability Status must be maintained throughout your employment at the Embassy, as failure to do so may result in dismissal.
• Copies of educational qualifications will be required at the interview stage of the process.

How to apply
• Please follow the link and complete the online application form. Candidates are also required to upload a CV and a covering letter. Applications which do not include all of the requested documents or information will be rejected.
• Candidates must demonstrate concisely in their cover letter how they meet the essential and asset qualifications. It is recommended that candidates structure their cover letter based on the sections outlined in the Essential Qualifications and in the Asset Qualifications (where applicable) in order to best demonstrate how these are met

Area of selection:
This position is open to individuals who are legally authorized to work in Turkey, and to employees occupying an indeterminate or term position at the Embassy of Canada to Turkey in Ankara and the Consulate General of Canada in Istanbul, who meet all of the essential qualifications and whose applications are received on or by the closing date. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
• Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• Please note that the Embassy of Canada in Turkey does not sponsor work permits directly or indirectly.
• If candidates need any special assistance in terms of attending interviews or participating in the interview process then please let us know whilst making the application.
• Salaries at Embassy of Canada are established and revised based on a mid-local market employer‎ policy.
• ‎Gross salaries are paid to the employees who are in turn responsible to pay their income taxes to the Turkish Government at the end of the fiscal year.
• The Embassy of Canada in Ankara and the Consulate General in Istanbul do not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Embassy of Canada in Ankara which might arise in the 12 months following the completion of this competition.
• If you have any questions at any stage of the process please send an email to

Sorry, this vacancy is closed.

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