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Job Ref:
2626

Job Title:
Consular Officer (Eastern Caribbean) - AMENDED

Salary:
BBD $ 96,034-150,352 + Benefits

Vacancy type:
Fixed term

Term Details:
Staffing; Fixed term (12-18 months), with possibility of extension (full-time – 37.5 hours per week) The results of this competition may also be used to establish an eligibility list for similar openings at the High Commission.

Level:
Officer

Classification:
LE-07

Location:
High Commission of Canada to Barbados

Closing date for applications:
11-10-2018 At midnight UTC/GMT

Summary of position:
Under the direction of the Deputy Management Consular Officer, provides consular assistance and emergency services for Canadians in the areas of accreditation of the High Commission of Canada to Barbados & the OECS outside of Barbados; supports mission communication activities; provides passport, citizenship and notarial services; develops and maintains productive relationships with host authorities and organizations and other diplomatic missions in the areas of accreditation outside of Barbados; supervises Honorary Consuls within the Mission Consular District; and performs other duties as required.

Essential qualifications:
Language
 Fluency in English and French, both written and spoken (equivalent to Government of Canada Level “C” – see link for description: https://www.canada.ca/en/treasury-board-secretariat/services/staffing/qualification-standards/relation-official-languages.html)

Education
 Bachelor’s degree from a recognized university
OR
 An equivalent combination of education, training, and/or work experience related to the duties and specific areas of competence required for the position.

Experience
 Minimum of two (2) years’ experience in the past ten (10) years providing service to a wide range of clients which may include work in areas such as:
a) social and family services, or dealing directly with families and children
b) legal, health, or outreach services with a focus on problem solving or issues management.
 Experience dealing with sensitive client information

Knowledge
 Proficiency in Microsoft Office applications (i.e., Outlook, Word, Excel, PowerPoint) and knowledge of web-based search engine and social media platforms.

Asset Qualifications:
Experience
 Experience providing case management services to clients, which may include work in such areas as consular services, or passport/citizenship services.
 Experience with and/or knowledge of key local government agencies and interlocutors relevant to the provision of consular services to Canadians
 Experience working in a diplomatic/consular mission and/or an international organization.
 Experience with emergency management planning and/or response.


Training
 Successful completion of the Passport Canada training course.

Knowledge
 Knowledge of government organizations in the Eastern Caribbean that may assist Canadian citizens with routine matters, during times of distress, or during a crisis or emergency situation.

Organizational Needs:
.

Operational Requirements:
Rated Requirements

Abilities / Competencies
 Engage and communicate professionally, effectively and articulately, both orally and in writing.
 Research, analyze, assess and evaluate information effectively to provide advice and recommendations.
 Make decisions involving various levels of risk and ambiguity.
 Manage multiple competing demands, organize time and work effectively.
 Work independently as well as to be part of a larger team.
 Foster and maintain relations with key local government offices, officials and organizations, private sector organizations and other diplomatic missions significant to the delivery of Canadian consular services.
 High level of discretion and tact in handling sensitive information and client relationships.
 Ability to explain what Consular Services are at the High Commission of Canada.

Personal Suitability
 Effective interpersonal skills, sound judgement, professional integrity, tact, discretion, initiative, adaptability and flexibility, thoroughness, and capacity to establish and maintain effective and professional working relationships with clients, colleagues, and supervisors
 Willingness to learn
 Focus on quality and details

Condition(s) of Employment:
 Eligibility for a Government of Canada Reliability Status which includes a criminal record check, credit check, and validation of qualifications
 Be able and committed to working additional hours as required and on short notice including evenings and weekends
 Must be willing to undertake work-related travel
 Field work under potentially difficult conditions will be required (e.g., prison visits)
 Passing grade on Passport Canada Foreign Operations Online Training (obtained within three months of starting date)
 Delegated Signing Authority under the Canada Evidence Act (obtained within three months of starting date)
 Successful completion of a one-year probationary period

Area of selection:
Open to Barbadian nationals, CARICOM nationals eligible for a work permit, and expatriates with a valid work permit.

Important Notes:
Selection procedure
The staffing process will consist of a review of all applications to ensure that applicants meet the essential requirements. Failure to meet any of the essential requirements eliminates candidates from further consideration in the competition. Only those applicants who meet these will be contacted for an interview or other form of assessment of the Rated Requirements. Failure to provide any of the information required to assess your candidacy will result in your application being rejected. All communication relating to this process, including the quality of your responses in the application portal and in your cover letter may be used in the assessment of qualifications.
The assessment may include an interview, a written test and other tests that will consist of a series of questions designed to evaluate each applicants’ knowledge, abilities and personal suitability of the position.
The results of this competition may also be used to establish an eligibility list for similar openings at the High Commission.




Sorry, this vacancy is closed.

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