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Job Ref:

Job Title:
Operation Liaison Assistant (OLA) Canada Border Services Agency (CBSA)

AED 197,590 per annum plus benefits

Vacancy type:

Term Details:
locally engaged contract (anticipatory)



Consulate General of Canada in Dubai

Closing date for applications:
21-04-2019 At midnight UTC+1 / GMT+1

Summary of position:
Under the general supervision and guidance of the Canada Border Services Agency (CBSA) Liaison Officer (LO), and/or the International Network Manager (INM), the Operational Liaison Assistant (OLA) will perform a wide range of operational, strategic, administrative and clerical activities to assist the CBSA LO program. The OLA will support CBSA efforts to support Canada's national security and public safety priorities and facilitate the free flow of persons and goods within or linked to the LO's area of responsibility (AOR); participate in reporting on crossborder criminal activities and trends involving people and goods; liaise with local partners, immigration and customs contacts on a wide range of CBSA mandate issues; assist the LO, in expanding border management cooperation with officials in countries in the AOR; professionally represent the LO, and as required, the INM and Regional Director (RD), and CBSA in communication and networking with representatives of host countries and other organizations including translation; and, occasionally or during LO absences, perform some basic activities normally carried out by the LO while exercising initiative and discretion.

Essential qualifications:
• A degree from a recognized university or High School Diploma with an acceptable combination of education, training and/or experience.

• Fluent English (oral and written).

• Experience working in an office environment performing a wide range of operational and administrative activities.
• Experience in conducting research, collecting and in analyzing information and providing operational reports.
• Experience in using and maintaining database systems.
• Experience in providing financial and budget management support OR experience working in law enforcement/immigration/ aviation security and/or airport operations

Rated Requirements

• Knowledge of the mandate of the CBSA.
• Knowledge of general administration office practices/procedures, as well as logistics support.

• Ability to work under pressure
• Ability to use Microsoft Office Suite Software, including Excel and online tools
• Judgement
• Demonstrating Integrity and Respect
• Working effectively with others
• Focus on details
• Showing initiative and being action-oriented
• Flexibility
• Adaptability (including cross-cultural Sensitivity)
• Client Service Orientation

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications:

• Higher degree of education
• Having previously worked for a diplomatic mission, law enforcement agency, aviation security agency or international organization or in airport operations.
• Fluent Arabic (oral and written)
• Knowledge of French
• Experience in airport interdiction work (Immigration/Customs)

If candidates meet the factors listed in the asset qualifications they must also clearly demonstrate how they meet these factors in their covering letter.

Organizational Needs:

Operational Requirements:
Occasional overtime may be required

Condition(s) of Employment:
• Ability to obtain and maintain a UAE residence visa.
• Must be residing in the UAE when the offer of employment is made.
• Ability to obtain and retain an enhanced reliability clearance (security clearance)

Area of selection:
Open to external applicants residing in the UAE and to employees occupying an indeterminate or term position at the Embassy of Canada in Abu Dhabi or the Consulate General of Canada in Dubai, who meet all of the essential qualifications, and whose applications are received by the closing date. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Consulate of Canada in Dubai does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Consulate of Canada in Dubai which might arise in the 12 months following the completion of this recruitment process.
• If you have any questions at any stage of the recruitment process, please send an email to:

Sorry, this vacancy is closed.

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