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Job Ref:

Job Title:
Operational Assistant

42 145 euro annual gross + benefits

Vacancy type:

Term Details:
This position is a Locally Engaged Staff position, subject to the Terms and Conditions of Employment for LES in Belgium.



Brussels, Belgium

Closing date for applications:
08-05-2019 At midnight UTC+1 / GMT+1

Summary of position:
Under the general supervision of the Operations Manager, the Operations Assistant must perform the following duties for the Common Service Delivery Point (CSDP):
-Provide daily support and administrative and clerical services, create and provide documents and information, support regional / local issues by supporting administrative communications and proactively co-operating with regional / local offices and missions / programs for the normal duties of the position.
-Provide support and participate in ongoing program activities of the CSDP as well as launch and implement broader regional / local initiatives across the international platform network.
- Monitor service delivery levels and prepare reports for respective managers.
-Make research and disseminate program information.
-Coordinate calls, workshops, in-house training sessions and with client missions.
-Support other tasks related to CSDP activities.

Essential qualifications:
Candidates will initially be screened based on the essential qualifications in relation to education, experience and languages. Candidates must demonstrate clearly in their cover letter how they meet each of the Language, Education and Experience qualifications. It is not sufficient to simply state responsibilities. They must also demonstrate and explain how they meet each experience criteria, not simply list the criteria they meet.


• Post Secondary Diploma.


• Ability to communicate effectively in both official languages of Canada (English and French) - (speaking, reading and writing).
NB. Minimum level accepted is the equivalent of level B2 in the Common European framework.


• Recent* professional experience of 2 years minimum in a position in the following areas: Human resources, Administration or Management providing administrative support;
• Experience in data entry and preparing reports for management;
• Experience working with clients by providing advice and support to ensure compliance and process delivery.
*Recent is defined as within the last 5 years

Rated Requirements:


• Knowledge of standard bureaucratic procedures;
• Advanced knowledge of the Microsoft Office Suite including the use of Excel software.


The following abilities and competencies could be evaluated either during an interview, through a written exam, by checking professional references and/or psychometric test:

• Adaptability;
• Effective interactive communication, oral and written;
• Ability to work under pressure and meet deadlines;
• Demonstrate integrity, respect and discretion;
• Show initiative and focus on action;
• Teamwork and collaboration;
• Customer service orientation;
• Ability to plan, organize and manage priorities;
• Judgment and analytical ability;
• Focus on details;
• Cross-cultural sensitivity.

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications:

• Work experience for a High Commission or Embassy;
• Knowledge of Government of Canada;
• Certificate or diploma of studies in languages (French or English) at a level above B2 according to the Common European Framework of Reference.
If candidates meet the factors listed in the asset qualifications, they must also clearly demonstrate how they meet these factors in their covering letter and CV.

Organizational Needs:

Operational Requirements:
• Overtime may be required occasionally.
• Normal Hours of work: 37.5 hours / week (Monday to Friday).

Condition(s) of Employment:
• To reside and be legally authorized to work and live in Belgium at the time of employment offer is issued; and for the duration of the employment.
• To be able to obtain and maintain an enhanced reliability and security clearance of the Government of Canada including a criminal record and financial check.
• Candidates who hold visas, electronic A-cards or non-renewable documents, such as student visas, cannot apply for this job, unless they are exempted from the obligation to obtain a work permit.

Area of selection:
This position is open to applicants who have the legal right to reside and work in Belgium upon applying, who meet all of the essential requirements stated below, and whose applications are received by the closing date. (See Conditions of employment and Important Notes sections for additional details). Candidates who previously applied for a similar position within the last twelve months at the Embassy of Canada in Belgium are not eligible for this vacancy.

Important Notes:
How to apply:

Please follow the link and complete the online application form. Candidates are also required to upload a CV, a covering letter and any document (i.e. copy of passport, proof of identity with photograph issued by the authorities of a State or other document) proving that they have legal right to reside AND work in Belgium upon applying for the position.
• Our e-recruitment tool allows candidates to upload two documents only. This should be the c.v. and the cover letter. Please make sure to include a copy of EU citizenship or the document proving that you have legal right to reside AND work in Belgium to the bottom of the cover letter
• Applications which do not include all of the requested documents or information will be rejected. Paper applications or applications directly sent to address are not accepted and will not be taken into consideration.
• Candidates must demonstrate concisely in their cover letter how they meet each requested experience criteria and asset qualifications if applicable.
• Candidates are entitled to submit their application in one of the two official languages of Canada of their choice (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
• Candidates selected at the screening stage will be invited to write an exam at the end of May 2019.
•Methods of assessment may also include, but are not limited to, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Proof of educational qualifications will be required during the process.
• Professional reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• Please note that the Embassy of Canada does not sponsor work permits directly or indirectly.
• The Embassy of Canada in Belgium does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• If candidates need any special assistance in terms of attending exams or interviews are asked to communicate their requirements to at the moment of application.
• If you have any questions, please send us an email at

Sorry, this vacancy is closed.

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