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Job Ref:
3256

Job Title:
Migration Program Support

Salary:
Gross salary of 70 946 TRY per annum

Vacancy type:
Term/Indeterminate

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Turkey.

Level:
Assistant

Classification:
LE-04

Location:
Ankara, Turkey

Closing date for applications:
15-05-2019 At midnight UTC+1 / GMT+1

Summary of position:
Under general supervision, provides multi-task support services to Immigration, Refugees and Citizenship Canada’s (IRCC’s) programs and operations. Exercises initiative in seeking out information to complete files or tasks. Requires a general knowledge of established guidelines. Provides routine information and assistance to internal and external clients to facilitate their compliance with requirements, or their understanding of application processes. Enters and validates information in departmental on-line systems; reviews applications and documents; identifies shortcomings including incomplete applications, missing, or irregular information. Processes fee payments and prepares documents for refunding of fees. Maintains filing system, uses internal systems and accesses departmental websites to search or track information. Utilizes office equipment such as a computer, photocopier, scanners, fax machines, specialized printers, biometric capturing equipment, and telephones. Researches internal and external sources to support information gathering for the processing of the file or application and to support program integrity. Translates and interprets written and verbal information as required. Provides assistance and guidance to colleagues and shows new employees how to perform duties.

Essential qualifications:
Candidates will initially be screened on the essential qualifications below and must demonstrate in their cover letter how they meet these criteria. Only those candidates who meet all the Essential Requirements will proceed to the next stage of the process.

Education:
• Technical Diploma or university degree from a recognized institution; or an acceptable combination of education and work experience.*

*Acceptable combination is defined as graduation from High School plus at least six months work experience in the Migration Section of the Embassy of Canada, Ankara within the past two years.

Language:
• Fluency in English (both written and oral)
• Fluency in Turkish (both written and oral)

You must provide evidence of your English language ability as follows:
• A recent language test score from IELTS showing each score at 6 or above*, or
• Proof of graduation from an English language medium high school, or
• Proof of graduation from an English language medium university, or
• Proof of at least one year of recent continuous work experience in an office where English was the principal language of work.**
*IELTS TRF examination date must be within the past two years.
** Recent is defined as being in the last five years.

Experience:
• Recent* experience working in the immigration or consular section of a foreign mission, or in a Visa Application Centre, or providing administrative support for case management in an International Organization, for at least 6 months. (Six months can be consecutive or non-consecutive).

*Recent is defined as being in the last five years.

Rated Requirements

Candidates must also meet the Rated Requirements shown below, which will be assessed through any of the following: written test, oral communication, interview and reference checks.

Abilities:
• Attention to detail
• Ability to use Microsoft Office applications (Outlook, Word, Excel)

Competencies:
• Values and ethics - Serving through integrity and respect
• Thinking things through - Innovating through Analysis and Ideas
• Engagement - Working effectively with people, organizations, partners
• Excellence through results - Delivering through own work, relationships and responsibilities

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications. Candidates must also clearly demonstrate how they meet these factors in their cover letter:
Language:
• Knowledge of French (both written and oral)
• Knowledge of Arabic (both written and oral)
• Knowledge of Persian (both written and oral)
Experience:
• Experience in using Global Case Management System (GCMS)

Organizational Needs:

Operational Requirements:
• Hours of Work: 37.5 hours per week, 5 days a week
• Ability to work overtime (compensated)
• Annual leave dates may be restricted due to operational needs
• Willingness and ability to undergo training
• Adhere to Canada's Code on Values & Ethics

Condition(s) of Employment:
• Candidates must have a valid work authorization covering the entire employment period. If the employment is indeterminate, the work authorization should be permanent or itself lead to a permanent work authorization.
• Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain an Enhanced Reliability security screening including:
o a criminal record check
o National ID, professional and educational certificates
o Credit history check
o Reference check
• Reliability Status must be maintained throughout your employment at the Embassy, as failure to do so may result in dismissal.
• Copies of educational qualifications will be required at the interview stage of the process.

Area of selection:
This position is open to individuals who are legally authorized to work in Turkey, and to employees occupying an indeterminate or term position at the Embassy of Canada to Turkey in Ankara and the Consulate General of Canada in Istanbul, who meet all of the essential qualifications and whose applications are received on or by the closing date. Please note that the Embassy of Canada to Turkey does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
How to apply
• Candidates are also required to upload a CV and a covering letter. Applications which do not include all of the requested documents or information will be rejected.
• Candidates must demonstrate concisely in their cover letter how they meet the essential and asset qualifications. It is recommended that candidates structure their cover letter based on the sections outlined in the Essential Qualifications and in the Asset Qualifications (where applicable) in order to best demonstrate how these are met.
• Candidates who are unable to submit their application due to technical difficulties must report these to:
LES-E-Recruitment-LDN@international.gc.ca prior to the closing date. Failure to so will result in the application being rejected.

Important notes:
• Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• Please note that the Embassy of Canada in Turkey does not sponsor work permits directly or indirectly.
• If candidates need any special assistance in terms of attending interviews or participating in the interview process then please let us know whilst making the application.
• Salaries at the Embassy of Canada in Turkey are established and revised based on a mid-local market employer‎ policy.
• ‎Gross salaries are paid to the employees who are in turn responsible to pay their income taxes to the Turkish Government at the end of the fiscal year.
• The Embassy of Canada in Ankara and the Consulate General in Istanbul do not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Embassy of Canada in Ankara which might arise in the 12 months following the completion of this competition.




Sorry, this vacancy is closed.

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