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Job Ref:

Job Title:
Program Clerk (Anticipatory)

35,662 GHS per year + benefits

Vacancy type:

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Ghana.



Accra, Ghana

Closing date for applications:
20-05-2019 at 23:59 UTC+1 / GMT+1

Summary of position:
The High Commission of Canada in Accra, Ghana, is soliciting applications for Clerk level positions. Clerk level employees may work in various sections of the mission (administration, immigration, etc.) and undertake tasks such as providing clerical services, performing data entry, assisting with case processing, providing and creating information and/or documentation; providing support for ongoing program activities; responding to requests from clientele and performing other duties as required.

Essential qualifications:
Applicants must clearly and explicitly demonstrate in both their CV and Self-Assessment Screening Form that they meet the essential qualifications on education, language and experience criteria listed to be screened into this competition. Only candidates who meet the language, experience and education qualifications will be invited for assessment.

• Minimum of a diploma from a recognized post-secondary institution.

• Fluency in English (oral & written)

• Recent significant experience* performing data entry in an office environment
• Recent significant experience* answering client enquiries and providing general administrative support

*Recent significant experience is defined as a minimum of 2 years within the last 3 years.

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

• Knowledge of standard office procedures & practices (filing correspondence, responding to routine inquiries; managing calendars and schedules; bookings; dispatching and receiving items, maintaining supplies and inventories, etc.)

• Ability to use office software products including Microsoft Office and Internet search engines proficiently
• Ability to establish and maintain effective and professional interpersonal relationships with clients, colleagues, and supervisors

• Effective interactive communication (oral & written)
• Excellent planning and organizational skills

Personal Suitability
• Dependability
• Attention to detail
• Professional integrity
• Discretion

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications:
• Experience working in a similar capacity at a diplomatic mission or international organization
• Working Knowledge of the Canadian Immigration and Refugee Protection Act & Regulations
• Written and spoken fluency in French

If candidates meet the factors listed in the asset qualifications they must also clearly demonstrate how they meet these factors in their screening form.

Organizational Needs:

Operational Requirements:
May be required to work overtime (evenings/weekends) as required.

Condition(s) of Employment:
• Ability to obtain and retain a Government of Canada Enhanced Reliability security screening;
• Ability to meet the medical requirements as defined by the employer. Successful candidate(s) may be required to undergo a medical evaluation.

Area of selection:
Open to internal and external applicants who are legal residents or citizens of Ghana, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the High Commission of Canada in Accra does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
How to apply
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.

Important notes
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The High Commission of Canada in Ghana does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the High Commission of Canada in Ghana which might arise in the 12 months following the completion of this recruitment process.

Sorry, this vacancy is closed.

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