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Job Ref:
3368

Job Title:
Receptionist and Consular Assistant (m/f/d)

Salary:
The starting salary for a full-time position is 2,737 EUR gross per month plus a 13th months salary and benefits.

Vacancy type:
Indeterminate

Level:
Assistant

Classification:
LE-04

Location:
Dusseldorf

Closing date for applications:
14-07-2019 At midnight UTC+1 / GMT+1

Summary of position:
Under the general supervision of the Consular Officer and the Consul, provides general and consular services information to visitors to the Consulate. Provides administrative and reception support to the consular and commercial programs. Controls access to the mission and directs telephone, email, mail, and fax inquiries as appropriate. Inputs passport application data into COSMOS and PMP. Supports the Consular Officer. Acts as back-up to the Administration and Consular Assistant during absence of the Consular Officer.

Essential qualifications:
Candidates will initially be screened on the Essential Requirements below and must demonstrate in their cover letter/c.v. how they meet these criteria. Only those candidates who meet all the Essential Requirements and demonstrate this clearly within their application will then proceed to the next stage of the process.

The Essential Requirements are:
- Oral and written fluency in English and German
- Good oral and reading comprehension of French
- Mittelschule or Realschule degree, or equivalent
- Experience working with the public

Candidates must also meet the Rated Requirements shown below, which will be assessed through any of the following: cover letter, written test, oral communication, interview and reference checks.

The Rated Requirements are:
- Use of email for professional communications
- Knowledge of word processing and computer software used in a professional environment
- Use of internet search engines for research

- Attention to detail
- Ability to enter data accurately into a computer database
- Ability to deal with difficult customers
- Strong organizational skills and ability to prioritize multiple tasks
- Teamwork and cooperation
- Interpersonal skills
- Flexibility and adaptability
- Judgement

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications. Candidates must also clearly demonstrate how they meet these factors in their cover letter.

The Asset qualifications are:
- General knowledge of Canada
- Work experience in an international environment
- Knowledge of consular services

Organizational Needs:
-

Operational Requirements:
- Required to work overtime on occasion

Condition(s) of Employment:
- Security check and approval of Reliability Status
- Valid work permit for Germany at present

Area of selection:
This position is open to individuals who are eligible to live and work in Germany, who meet all of the essential requirements stated below, and whose applications are received by the closing date. The selected candidate must provide a local address as proof of residence at offer stage. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other factor. Please note: the Embassy or Consulate do not directly or indirectly sponsor work permits. You must show a proof that you have the required work permit at application stage.

Important Notes:
How to apply:
- Please complete the online application form and submit your c.v. in English or French. Candidates must demonstrate concisely in their c.v. how they meet all essential (and asset) qualifications. Please include in your c.v. document the name, title, telephone and email address of at least two people whom we could contact about your previous work experience. Please include in your c.v. document also copies of any certificates of employment from your last place of work and copies of certificates of education, including any relevant certificates of language proficiency by creating one pdf document.
- Please submit a cover letter in English or French explaining why you are interested in the position and how your previous experience applies to this position. Candidates must demonstrate concisely in their cover letter how they meet all essential (and asset) qualifications.
- Important note: Our application tool allows to upload two documents only. This should be your c.v. and your cover letter. Please make sure that you include all requested additional information and copies of certificates, etc. in the c.v. as described above.
- Please note that the Embassy or Consulate of Canada does not sponsor work permits directly or indirectly. You must have a work permit for Germany at the stage of your application.
- Our application tool allows to upload two documents only. This should be your c.v. and your cover letter. Please make sure that you include all requested additional information and copies of certificates etc. in your c.v. as described above.
- Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
- Candidates who apply to this selection process should include an email address that accepts email from unknown users.
- Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
- Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
- The Embassy or Consulate of Canada does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
- If candidates need any special assistance in terms of attending exams or interviews then please let us know before the application process.
- The results of this competition will be also used to establish an eligibility list to staff positions for a determinate and indeterminate period on a full-time or part-time basis or emergency employment.



For more information about this position please open the following documents:



Sorry, this vacancy is closed.

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