Government of Canada
Symbol of the Government of Canada

Government of Canada



  1. Home
  2. >
  3. Our Office
Job Ref:

Job Title:
Operation Liaison Assistant – Canada Border Services Agency

€ 42,942.00 per annum plus 8% holiday bonus plus excellent benefits

Vacancy type:

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in the Netherlands.



The Hague, Netherlands

Closing date for applications:
26-08-2019 at 23:59 UTC+1 / GMT+1

Summary of position:
Under the direct supervision and guidance of the Canada Border Services Agency (CBSA) Liaison Officers (LO) and / or the International Network Manager (INM), the Operation Liaison Assistant (OLA) will perform a wide range of administrative, clerical and strategic activities to assist the CBSA LO program. The OLA will support CBSA efforts to support Canada’s national security and public safety priorities and facilitate the free flow of persons and goods within or linked to the LO’s area of responsibility (AOR); participate in reporting on cross-border criminal activities and trends involving people and goods; liaise with local partners, immigration and customs contacts on a wide range of CBSA mandate issues; assist the LO, in expanding border management cooperation with officials in countries in the AOR; professionally represent the CBSA in communication and networking with representatives of host countries and other organisations; and, provide assistance in both operational and administrative capacities as required by the LO/INM.

Essential qualifications:
Candidates will initially be screened on the essential qualifications below and must demonstrate in their cover letter how they meet these criteria. Only those candidates who meet all the Essential Requirements and demonstrate this clearly within their application will then proceed to the next stage of the process.

Education: Successful completion of secondary education (HAVO)

Experience: Candidates must have:

1. at least 2 years recent* experience working in an office environment in an administrative support or program assistant capacity
2. at least 2 years recent* experience working in a field related to border security or law enforcement, including but not limited to fraudulent document detection, the administration of customs legislation or the administration of immigration legislation

*Recent experience is defined as within the last 5 years.

Language requirement: Fluency in English and Dutch

Rated Requirements

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

- Knowledge of the mandate of the CBSA
- Working knowledge of MS Office (MS Word, MS Excel and MS PowerPoint, MS Outlook)
- Ability to work under pressure/be organised and prioritise
- Judgment
- Adaptability and flexibility
- Integrity / Values & Ethics
- Initiative
- Attention to detail
- Client Service Orientation/ effective interpersonal skills
- Effective interactive and written communication

Asset Qualifications:
The Embassy has the right to further screen on Asset Qualifications and as such, preference may be given to candidates who have the following asset qualifications (which will also be assessed through any of the following: written test, oral communication, interview and reference checks). Candidates should also clearly demonstrate in their cover letter and CV if they meet these qualifications.

- Ability to read, write and understand and/or communicate fluently in French
- A university, college degree or post-secondary equivalency;
- Experience in conducting research, collecting and in analyzing information and providing operational reports.
- Experience in providing financial and budget management support.
- Meets both of the essential qualifications (1 and 2) in the experience category

Organizational Needs:

Operational Requirements:

Condition(s) of Employment:
Hours of work will be 37.5 per week, worked Monday to Friday at time to be arranged by the supervisor. Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain an ‘Enhanced Reliability’ security clearance (including a criminal record check).
Copies of educational qualifications will be required at the interview stage of the process. Successful candidate must have a valid passport and the required documentation allowing the right to work in the Netherlands. Documentation will be required.

Area of selection:
Open to internal and external applicants who are legal residents or citizens of the Netherlands, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the Embassy of Canada to the Netherlands does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
How to apply:
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.

Important Notes:
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada in the Netherlands does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Embassy of Canada in the Netherlands which might arise in the 12 months following the completion of this recruitment process.

Sorry, this vacancy is closed.

Primary navigation