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Job Ref:

Job Title:

Php473,936.00 plus bonuses and benefits, non-negotiable

Vacancy type:

Term Details:
Indeterminate, full-time at 37.5 hours per week



Levels 6-8 Tower 2 RCBC Plaza, 6819 Ayala Avenue, Makati 1200

Closing date for applications:
19-08-2019 at 23:59 UTC+1 / GMT+1

Summary of position:
The Receptionist operates the central telephone switchboard serving all programs of the mission, provides general information to visitors; controls physical access to the Chancery’s 8th floor, provides administrative support to Consular and Common Services; performs other duties as required.

Essential qualifications:

Language: Fluency in English and Filipino (read, write, speak)

Education: Bachelor’s degree from a recognized university

- Minimum of six months’ recent* experience in a client service position catering to the general public
Experience with standard office procedures
Experience with computer applications, including Microsoft Office
*”Recent” is defined as within the last two (2) years


- Ability to deal effectively with difficult clients
- Ability to analyze and evaluate information
- Ability to communicate effectively orally
- Ability to prioritize
- Ability to multitask

Knowledge of French

Behavioural Competencies:
- Adaptability/Flexibility
- Client Service Orientation
- Teamwork and Cooperation

Personal Suitability:
- Integrity
- Initiative
- Judgment

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications:

Language: Speaking proficiency in one or more of the Philippines’ local dialects

Experience: Work experience in a diplomatic mission and/or international organization

Organizational Needs:
Hours of work:
Mondays-Thursdays: 07h30-16h15
Fridays: 07h30-12h00

Operational Requirements:

Condition(s) of Employment:
The successful candidate must:

1. Obtain and maintain the required level of security clearance from the Government of Canada. This involves, among other things, criminal record checks, credit checks and validation of qualifications.

2. If non-citizen of the Philippines, have the possession of or ability to procure a valid working permit in the Philippines for an indeterminate period.

3. Meet the employer’s medical requirements by undergoing a medical evaluation by a physician.

4. Be able and committed to working additional hours as required, and on short notice, during evenings and weekends.

5. Be able to travel both locally and abroad.

6. Be able to work in an open-office environment.

Area of selection:
Open to Philippine nationals and expatriates with or eligible for a work permit, who meet the Essential Qualifications and are currently residing in the Philippines

Important Notes:

Candidates will initially be screened on the Essential Qualifications and must demonstrate in their cover letter how they meet these criteria. Only those candidates who meet all the Essential Requirements will proceed to the next stage of the process.

Applications must be submitted through this website by 23h59 on 19 August 2019, Manila time. Only applications received through this website will be accepted.

Candidates must meet the Essential Qualifications to be invited to the competition process. Candidates will be assessed on Abilities, Behavioural Competencies, Essential, and Asset Qualifications. A written examination and/or interview may be administered. References will be required and reference checks may be conducted and evaluated.

We thank all applicants for their interest, but we will only contact those who pass the initial screening. Candidates must provide contact information so that they can be easily reached (e-mail, mobile, etc.).

The results of this competition may also be used to establish an eligibility list for similar openings in the Embassy which might arise in the twelve (12) months following the completion of this competition.


1. Travel costs to and from the exam and interview sites as well as relocation costs will not be reimbursed.

2. Candidates who fail to confirm their attendance at our written exam and/or interview will be considered withdrawn from the process.

3. Applicants are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language (English or French) in their application.

4. Candidates are advised that the exam and interview will only be re-scheduled under these exceptional circumstances:
a. Medical reason with certificate
b. Pre-arranged travel with proof
c. Pre-scheduled training with proof
d. Death in the family
e. Other exceptional reason deemed acceptable by the Selection Board

Sorry, this vacancy is closed.

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