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Job Ref:

Job Title:
Emergency Management and Consular Assistant

165,526 (AED) gross per annum

Vacancy type:

Term Details:
This process will be used to create a list of eligible candidates and may be used to fill similar positions either term or indeterminate. This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in UAE.



Consulate General of Canada in Dubai, United Arab Emirates

Closing date for applications:
19-02-2020 at 23:59 UTC+1 / GMT+1

Summary of position:
This position provides assistance to the Regional Emergency Management Office (REMO) Program Manager as well as to the Management Consular Officer (MCO) in DUBAI region. The position dedicates two thirds of its time to support the REMO program and the rest of its time to support the Consular program. This position is under the general supervision of the REMO Program Manager and the MCO will be its secondary manager.

Under the REMO Program, the incumbent of the position provides administrative support, financial controls and budgets, processes travel claims, assists in the development and delivery of training and exercise materials, acts as back-up to the REMO Officer and performs other duties as required.

Under the Consular Program, the incumbent of the position: processes passports applications and citizenship documents for Canadian citizens abroad; provides consular support services to Canadians; provides administrative and financial services in support of consular, passport and citizenship services provided at the mission; and performs other duties as required.

Essential qualifications:
Essential Qualifications
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.


• Bachelor’s degree from a recognized university (or equivalent combination of education, training and/or experience relevant to the position)


• Fluency in English (both written and spoken)
• Fluency in French (both written and spoken)
Language capacity will be assessed.


• A minimum of 3 years of experience in:
o Working with the public and serving clients
o Making travel and hospitality arrangements
o Reviewing documentation and doing data entry
o Monitoring financial information
o Working in an office following standard office procedures
o Working with a variety of computer applications (e.g. MS Outlook, MS Excel, MS Word, Power Point, web browsers, search engines etc.

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.


• Of Emergency management principles
• Of general accounting principles


• Ability to communicate effectively orally and in writing
• Ability to manage conflicting priorities within tight deadlines
• Strong interpersonal skills
• Adaptability and flexibility
• Judgement and discretion
• Teamwork
• Client Focus
• Initiative and self-direction
• Attention to quality and detail

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• Prior experience in emergency management
• Working knowledge of Arabic
• Liaising with Ministry of Foreign Affairs for accreditation of diplomats and dependents
• Preparing diplomatic notes
• Supporting Human Resources processes such as posting job posters, planning exams and interviews
• Prior relevant work experience within a diplomatic mission
• Prior work experience delivering consular services

Organizational Needs:
<< ENTER >>

Operational Requirements:
• Some overtime may be required on occasion
• Some travel may be required including international

Condition(s) of Employment:
• Ability to obtain a UAE residence visa
• Ability to obtain and retain an enhanced reliability clearance (security clearance)
• Maintenance of a valid passport
• As a member of the Canadian diplomatic presence abroad, required to adhere to Canada's Code on Values & Ethics.

Area of selection:
Open to external applicants able to obtain residency in the UAE, and to employees occupying an indeterminate or term position at the Embassy of Canada in Abu Dhabi or the Consulate General of Canada in Dubai, who meet all of the essential qualifications and whose applications are received by the closing date. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
• Applications will only be considered when received through our portal. Link for this job poster -
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Consulate General of Canada in Dubai does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Consulate General of Canada in Dubai and the Embassy of Canada in Abu Dhabi, which might arise in the 18 months following the completion of this recruitment process.

Sorry, this vacancy is closed.

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