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Job Ref:
4048

Job Title:
Senior International Business Development and Info Centre Assistant

Salary:
The starting salary for a full-time position is 44.537 euros gross per annum.

Vacancy type:
Indeterminate

Term Details:
This position is an LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Germany

Level:
Assistant

Classification:
LE-06

Location:
Düsseldorf, Consulate of Canada

Closing date for applications:
22-07-2020 at 23:59 UTC+1 / GMT+1

Summary of position:
Reporting to the International Business Development Generalist Officer, the position is the focal point of contact for an assigned group of reactive sectors, which are not dealt with by any other member of the International Business Development Team at the mission. Responds to clients'/partner clients’ request for advice and guidance on a variety of routine and/or urgent issues; and, provides administrative services to one or more officers. Responsible for the monitoring of the Info Centre mailbox, conducting preliminary analysis of requests, and preparing standard responses to inquiries and passing on complex requests to the responsible officer.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education:

• Post-secondary diploma/Bachelor’s degree

Language:

• Professional level of German at the C1 level (oral and written)*
• Professional level of English at the C1 level (oral and written)*
*according to the Common European Framework of Reference for Languages (CEFR)

Experience:

• Minimum of two years of recent relevant work experience** in at least two of the following:
• Working within an office environment in an administrative support or program assistant capacity using online systems and tools (including MS Office applications and client relationship management software). This must include conducting searches of websites and online databases.
• Working in a field related to promoting international business development in either the public or the private sector.
• Providing logistical support for events (for example, trade fair participation) and/or visit programme coordination.
• Dealing directly with clients.
** recent experience is defined as within the last 5 years

Rated Requirements

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Abilities/Competencies:
• Ability to take initiative and as a self-starter (initiative)
• Ability to integrate as part of a team (i.e. to share responsibilities and accountabilities)
• Ability to work under pressure and deal with shifting priority
• Ability to plan, prioritise, organise and meet deadlines
• Ability to seek, investigate and research information
• Judgement
• Attention to detail
• Client service orientation
• Good communication skills (oral and written)


Asset Qualifications:
Knowledge of French

Organizational Needs:
-

Operational Requirements:
Ability to travel and work overtime according to operational needs

Condition(s) of Employment:
• Ability to obtain an Enhanced Reliability Clearance
• Candidates must have a valid work authorization covering the entire employment period. If the employment is indeterminate, the work authorization should be permanent or itself lead to a permanent work authorization.

Area of selection:
Open to internal and external applicants who are legal residents or citizens of Germany, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the Consulate of Canada in Düsseldorf does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
• Note: Due to Covid-19, you may experience some delay in the recruitment process. We are working hard to minimise any disruption. You may find more information in the sections below.

How to apply:
• Please complete the online application form and submit your cover letter and c.v. in English or French. Please include in your c.v. document copies of any certificates of employment from your last place of work and copies of certificates of education, including any relevant certificates of language proficiency and work permit by creating one pdf document.

• Please submit a cover letter in English or French explaining why you are interested in the position and how your previous experience applies to this position. Candidates must demonstrate concisely in their cover letter how they meet all essential qualifications.

• Applications which do not include the requested documents or information in the CV or cover letter will be rejected.

• Candidates who are unable to submit their application due to technical difficulties must report these to: LES-E-Recruitment-BRLIN@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

Important Notes:
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• The Embassy or consulate of Canada in Germany does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar term, indeterminate part-time or full-time openings at the Embassy or consulate of Canada in Germany which might arise in the 12 months following the completion of this recruitment process.




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