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Job Ref:
4111

Job Title:
Junior Trade Commissioner

Salary:
€32,201 per annum

Vacancy type:
Indeterminate

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Portugal.

Level:
Officer

Classification:
LE-07

Location:
Lisbon, Portugal

Closing date for applications:
23-08-2020 at 23:59 UTC+1 / GMT+1

Summary of position:
The Canadian Trade Commissioner Service (TCS) is a world-wide network of professionals in international business development (IBD) working to advance Canadian commercial and economic interests abroad. Working in the Commercial section of the Embassy of Canada to Portugal, under the general direction of the Senior Trade Commissioner, the incumbent is a Junior Trade Commissioner (JTC) contributing to the delivery of the Commercial Program at the Embassy. The JTC acts in accordance with Government of Canada policies for international trade, investment, and science, technology and innovation, with the objective of helping Canadian clients advance their commercial interests abroad.
Major responsibilities of the Commercial section of the Embassy include: providing high quality service to Canadian clients; proactively developing and maintaining a solid network of contacts in Portugal; promoting investment into Canada; preparing and disseminating market information to Canadian clients; initiating, organizing and managing promotional activities and trade delegations; as well as other international business development activities such as participation in trade shows and advocating for Canadian commercial interest. The JTC’s main focus is to assist the Commercial team in identifying and qualifying business opportunities for Canadian companies, and to guide them in the local market.
The JTC will be responsible for reactive sectors and will support the other members of the trade team with the embassy’s priority sectors (for 2020 these include aerospace, clean technologies and information and communication technologies). The JTC will be responsible for the InfoCentre and, as such, will facilitate access, retrieval and safeguarding of information in the Customer Relationship Management (CRM) system by establishing processes to facilitate the effective organization, management and storage of client and contact information. The JTC will also assist with preparing/managing/reporting on Commercial program and activities.
Under the general supervision of the head of the political and public affairs section, the JTC will also be responsible for the coordination of the social media presence of the Embassy of Canada. Tasks will include the planning of targeted campaigns to promote Canadian interests in Portugal, as well as the production of content to be posted on various social media platforms. Working closely with members of the political section the JTC will also be responsible for the drafting of regular high-quality reports on the economic situation in Portugal.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.
Education:
• Higher education degree (minimum Bachelors) from an accredited college or university in a field related to the position, including but not limited to: commerce, finance, political science or economics.

Language:
• Proficient/Fluent in Portuguese (written and spoken) (C2)
• Professional/Fluent in English (written and spoken) (C2)
• Intermediate level in French (written and spoken) (C1)

Experience:
• A minimum of two years of recent* and direct work experience in promoting international business development, and/or foreign direct investment attraction and/or in conducting research projects in the area of business development, trade, or economics, either in the public or the private sector;
• Experience in managing client and stakeholder relationships using CRM tools and in providing client service support to customers/clients;
• Experience in project and/or event and/or visit management;
• Experience in digital and content marketing and/or in developing and implementing a social media strategy;
• Experience in drafting a variety of communications, research and briefing products, i.e.: reports, presentations, speeches, Request for proposals (RFPs), briefing notes, company profiles, spreadsheets, social media posts, etc.

* Recent is defined as within the past five years.

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.



Knowledge:

• Knowledge of the role of governments in business development, including in FDI attraction
• Knowledge of Portuguese business capabilities, global industry trends and recent developments
• Knowledge of Portuguese government policies and programs, including trade, investment and innovation policies, programs and institutions, including local political and economic environment, business climate, government structure
• Excellent knowledge of computer technology to easily navigate the web, databases, social media platforms, digital marketing tools and operate Microsoft Office, CRM softwares and other tools
Abilities/Competencies:
• Ability to take initiative and be a self-starter
• Ability to integrate as part of a team (i.e. to share responsibilities and accountabilities)
• Ability to prioritise
• Attention to detail
• Ability to adapt and be flexible in problem solving
• Excellent presentation and communication skills
• Client service orientation
• Ability to use social media tools for promotion and/or to generate new business
• Ability to plan activities with minimal supervision (high-level visits, trade shows, networking events, etc.)


Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.
• Existing business network in Portugal
• Knowledge of Canadian industry capabilities, business trends and key stakeholders
• Knowledge of the Government of Canada’s policies and programs, including trade, investment and innovation policies, programs and institutions
• Experience working in an international and multilingual context

Organizational Needs:

Operational Requirements:
• Must be willing and able to travel within the Republic of Portugal (including the Azores and Madeira) and Europe, and to Canada.
• Must be able to work planned overtime and overtime on short notice on occasion.
• Must be available for occasional duties outside normal working hours (i.e., evenings and weekends).
• Hours of work: Monday to Thursday, 8.25 hours per day, Friday 4.5 hours per day (37.5 hours per week).
• Annual leave may be restricted during busy periods due to operational requirements.

Condition(s) of Employment:
• Must have a valid work permit for Portugal at the time of submitting their application. The work authorization should be permanent or itself lead to a permanent work permit.
• Before an offer of employment can be made, candidates must provide a local address as proof of residence so that if selected, it will appear on the offer letter.
• The appointment of the successful candidate is subject to obtaining and maintaining the Government of Canada Reliability Status. The candidate will be required to provide some or all of the following documents:
o Police/criminal record certificate
o Credit check
o Certificate of Canadian Citizenship (if applicable)
o Birth Certificate
o 2 X recent passport photos
o Certificate (s) of employment/letter (s) and reference
o School certificates/diplomas (must be legalized if not Canadian diplomas)
o Contact details of immediate family members
• Must be admissible for travel to Canada and within Europe.

Area of selection:
This competition is open to all individuals who are eligible to work in Portugal, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the Embassy of Canada to Portugal does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
How to apply
• Please follow the https://www.wfca-tpce.com/vacancyView.php?requirementId=4111& and complete the online application form.
• Candidates are also required to upload a cover letter and CV in English or French. Applications which do not include all of the requested documents or information will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to: LES-E-Recruitment-LDN@international.gc.ca prior to the closing date. Failure to so will result in the application being rejected.
Important notes
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice. Please indicate the preferred official language in the application. As Portuguese, English and French are the required languages for this position, all three will be evaluated in this process.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• A written exam will be administered to selected candidates in the first half of September 2020. For screened in candidates, it will be followed by an interview later in September 2020.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada to Portugal does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Embassy of Canada to Portugal which might arise in the 12 months following the completion of this recruitment process.
• If you have any questions at any stage of the recruitment process, please send an email to:
LES-E-Recruitment-LDN@international.gc.ca




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