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Job Ref:
4378

Job Title:
Senior Immigration Officer

Salary:
325,974 Moroccan Dirhams (MAD) gross per annum, plus social benefits.

Vacancy type:
Indeterminate

Term Details:
This position is a LES (Locally Engaged Staff) full-time position, subject to the Terms and Conditions of Employment for LES in Morocco.

Level:
Officer

Classification:
LE-09 (LE-02) following the success of the designation process. LE-07 (LE-01) (Migration Program Officer) at initial level of hiring.

Location:
Rabat, Morocco

Closing date for applications:
07-03-2021 at 23:59 UTC/GMT

Summary of position:
Under the general direction of a Canada based manager, the senior immigration officer implements immigration policy and objectives, assesses temporary and permanent resident applications, conducts interviews as needed, prevents the travel to Canada of individuals in possession of fraudulent or fraudulently obtained documents, supervises local staff, represents the migration program in contact with the general public, receives local officials, suppliers and international representatives, conducts research and completes reports and statistical information, and completes other duties as required.

The selected candidate will join the team as LE-07 (LE-01) and, following rigorous training as well as successful completion of a course in Canada, he/she will be granted full decision-making authority and will be required to work independently, completing a wide range of complex tasks at the LE-09 (LE-02) level.

Key Activities

Reviews, processes and assesses applications to determine whether clients meet eligibility and admissibility requirements for a Temporary or Permanent Resident visa or Permanent Resident Travel Document for entry to Canada under one of the immigration programs.

Identifies missing information, uses local knowledge and conducts research through a variety of means. Maintains, verifies and updates client records on information systems and databases to ensure data and program integrity.

Provides expertise to other officers and clients for permanent or temporary entry under the Immigration and Refugee Protection Act (IRPA).

Makes sound recommendations on all types of applications to the delegated officer with respect to humanitarian and compassionate cases or suspected fraudulent cases and identification of high profile cases that could have repercussions for or cause embarrassment to the mission, Department or Government of Canada.

Writes correspondence, prepares statistics, reports, briefings and presentations as required by management.
Contributes to the development and monitoring of strategies and plans.
Creates, verifies and updates client records in computer systems and databases to ensure data and program integrity.

Identifies high visibility and problematic files, and cases of suspected violation of Canadian legislation and report them to the appropriate authorities.
Reports information on trends in misrepresentation or non-compliance.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education:

Undergraduate university degree (minimum of three years of study) from a recognized university or post-secondary institution.

Language:

• Bilingual (French/English), including excellent* professional-level writing, editing, and speaking capabilities;
• Fluency** in Arabic (reading);
• Good*** knowledge and understanding of Dialectic Arabic (oral).

*Being able to express oneself spontaneously, very fluently, in a precise way and to be able to distinguish fine nuances of meaning in relation to complex subjects.
** Being able to express oneself spontaneously and fluently without having to search for words too much.
*** Good being defined as being able to meet daily social demands, being able to confidently handle basic social interactions including basic presentations and conversations about daily events, work, as well as family, and being able to manage limited work responsibilities, but help is needed to deal with complications and difficulties.

Experience:

• Minimum of three (3) years of recent experience, i.e. acquired within the past seven (7) years of work experience, in an office environment;
• A minimum of two (2) years of work experience using knowledge of regulations, legislation, or other rules or guidelines to analyze cases and make recommendations / decisions or understand client enquiries and provide technical or expert advice;
• Experience in writing reports:
• Experience using a computer, word processing and spreadsheet software, electronic mail and other web-based applications in an office environment;
• Experience working in a client service environment, including the delivery of courteous and effective in-person or electronic service.

Rated Requirements

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:
• Knowledge of Immigration, Refugees and Citizenship Canada IRCC mandate https://www.canada.ca/en/immigration-refugees-citizenship/corporate/mandate.html;
• Knowledge of local laws (family law, criminal law etc.).

Abilities/Competencies:
• Ability to analyze and interpret information and problems, conduct research, identify key variables, and make logical decisions;
• Ability to work under pressure and with changing or conflicting priorities;
• Ability to plan work, direct and supervise employees;
• Ability to use office applications and to navigate the Internet;
• Ability to follow instructions and be attentive to detail;
• Effective interactive communication;
• Teamwork and collaboration;
• Judgement;
• Adaptability and flexibility;
• Strategic and innovative vision;
• Recognition of the importance and application of Values and ethics https://www.canada.ca/en/immigration-refugees-citizenship/corporate/transparency/code-conduct.html;
• Result based orientation.

Asset Qualifications:
Preference may be given to candidates who meet the asset qualifications. Where applicable, candidates must clearly demonstrate how they meet the asset qualifications in their cover letter and CV.

• Previous work experience with Immigration, Refugees and Citizenship Canada (IRCC) either domestically or overseas;
• Minimum of 1 year of experience supervising employees;
• Minimum of 1 year of experience (within the last five (5) years) in a position with regular contact with the public.


Organizational Needs:
-

Operational Requirements:
• Full-time basis contract 37.5 hours per week;
• Working hours: from 8:00 to 16:30 (Mondays to Thursdays) and from 8:00 to 13:30 on Fridays;
• Ability to work paid overtime, including on weekends, as needed;
• Ability to lift files and heavy boxes;
• Travel in Morocco and abroad, as required.

Condition(s) of Employment:
• Candidates must have a valid work authorization covering the entire employment period. If the employment is indeterminate, the work authorization should be permanent or itself lead to a permanent work authorization;
• Before an offer of employment can be made, candidates must provide a local address as proof of residence in the specific city, region or country so that if selected, it will appear on the offer letter;
• Obtain and maintain a reliability rating (security clearance) from the Government of Canada covering the entire employment period;
• Have a valid passport;
• The selected candidate must obtain a designation as an immigration officer under the instrument of delegation of Immigration, and Refugees and Citizenship Canada within the first 24 months (approximately) of employment.

Area of selection:
This selection process is open to candidates who, upon applying, have the right to reside and work legally in Morocco, who meet all the essential criteria and whose application files are received no later than closing date. Please note that the Embassy of Canada does not sponsor work permits directly or indirectly. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
How to apply

• Please follow the link http://wfca-tpce.com/vacancyView.php?requirementId=4378& and fill out the online form.
• Candidates are also required to upload a CV and a cover letter in English or French. Applications which do not include all the requested documents or information will be rejected.
• Applicants who are unable to submit their application due to technical difficulties must notify LES-E-Recruitment-BREU@international.gc.ca before the closing date. Failure to do so will result in their application being rejected.
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal.
• Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process is sent by email. It is the responsibility of the candidate to ensure that the contact information provided is correct and updated as required.
• Candidates must include an email address that accepts messages from unknown users and regularly check their email inbox, including spam.
• The selection process will involve several steps:
o Review of documents submitted during the application, to ensure that applicants meet the essential criteria;
o Written or computer-based tests, in French, in English and in Arabic, based on the requirements set out in the job poster;
o Subject to the results obtained in the written tests, an interview which will include questions in French, English and Dialectic Arabic and scenarios based on the functions and requirements (knowledge, abilities and competencies) included in the job poster.
• Professional reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• Proof of educational qualifications will be required during the process.
• The Embassy of Canada in Morocco does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring special assistance in order to participate in written exams and / or interviews are asked to notify their needs by email to LES-E-Recruitment-BREU@international.gc.ca when applying.
• The results of this competition may also be used to establish an eligibility list of qualified candidates for similar job openings for indeterminate, determinate, emergency, full-time or part-time positions at Canada’s diplomatic mission in Rabat, which may arise within twelve (12) months following the completion of this competition.
• For any questions relating to this selection process, please communicate only by email at the following address: LES-E-Recruitment-BREU@international.gc.ca
Due to Covid-19, some delays may occur in the progress of this recruitment process. We are working hard to minimize any disruption.




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