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Job Ref:

Job Title:
Receptionist/Administrative Assistant

Annual Salary - LKR 1,072,709 + benefits (medical/life insurance, 13th month bonus, EPF/ETF)

Vacancy type:

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Colombo.


LE-05 new LE-A2


Closing date for applications:
05-03-2021 at 23:59 UTC/GMT

Summary of position:
The Receptionist/Administrative Assistant provides daily administrative support and services; operates the central telephone switchboard serving all programs of the Mission; provides general information to visitors related to the consular, public affairs, immigration, development and commercial programs of the Mission; answers general enquiries; receives, directs and sends out mail for the Mission; manages petty cash/cheque disbursements; supervises a pool of four drivers, arranging transportation for official meetings, delegations, delivery of mail/packages; act as back-up for Consular Assistant and performs other administrative duties.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education: Candidates need to meet any one of the following combinations:
• Successfully completed Bachelor’s Degree from a recognized University in a discipline related to e.g. commerce, science, marketing, business administration, international relations.
• Diploma in commerce, marketing, business administration, international relations and minimum of 3 years’ within the past 5 years’ experience in a related field.
• Successful completion of Advance Level (A/L) with minimum three (03) passes and minimum of 5 years’ within the past 7 years’ experience in a related field.

• Proficiency in English (reading, writing, and speaking) (Please indicate your level of Proficiency in English. will be tested)
• Proficiency in Sinhala (reading, writing, and speaking)
• Basic knowledge of French

• Administrative/ Support services - Recent significant experience (3 years in the past 5 years) in the provision of administrative, office management and support services.
• Working with Internal and External Stakeholders - Recent significant experience (3 years in past 5 years) in liaising and working with clients (internal or external), partners or stakeholders.
• Working with Computers and Office Software - Recent significant experience (3 years in past 5 years) in use of computers including MS Office and internet research skills
• Planning and Logistics - Recent experience (1 year in the past 3 years) in organizing meetings, conferences, field visits or special events.
• Basic knowledge of accounting and maintaining budgets/petty cash -- Recent experience (1 year in the past 3 years) preparing and maintaining petty cash

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge of:
• Knowledge of administrative and office procedures;
• Translating/interpreting texts between English and Sinhala.
• Knowledge of road network in and around Colombo and fleet management

Ability to:
• Establish and maintain a network of relevant contacts.
• Effective writing skills
• Research, analyze, evaluate and communicate information effectively;
• Coordinate conflicting priorities within tight deadlines and meet work targets
• To perform effectively while working under pressure
• To adapt quickly to procedural and technological changes
• To operate in a busy work environment with large workloads
• To establish effective interpersonal relationships within team and supervisory relations

• Integrity and respect
• Thinking things through
• Working effectively with others
• Initiative and action-oriented

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.
• Recent work experience and knowledge of the administrative duties in a Foreign Mission, NGO or an International Organization. (Minimum of 1 year in the past 2 years)
• Written and spoken fluency in Tamil and/or French

Organizational Needs:

Operational Requirements:
• Willingness and ability to work overtime/ weekends occasionally

Condition(s) of Employment:
• Please note that conditions of employment are mandatory requirements for continued employment with the High Commission of Canada. These may be reviewed on a periodic basis and failure to meet any of the mandatory conditions may result in a change to employment status up to and including dismissal.
• Ability to obtain and retain a Government of Canada Enhanced Reliability security screening
• Ability to work overtime (evenings/weekends) as required
• Ability to obtain and retain a valid travel document and be willing, able, and legally admissible to travel within and outside of Sri Lanka
• Legal status to live and work in Sri Lanka
• Medical/physical fitness to perform duties

Area of selection:
This position is open to General Public, including locally engaged staff who are currently employed at the High Commission, who meet all of the essential requirements stated below, and whose applications are received by the closing date. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
How to apply
• Please follow the link and complete the online application form.
• Applicants must submit a cover letter and a curriculum-vitae clearly demonstrating how they meet the education, language and experience required for the position
• Applications which do not include all of the requested documents or information will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to: CSDPDHHumanResources/ prior to the closing date. Failure to do so will result in the application being rejected

Important notes
• Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Please note that some email systems may block emails from unknown users. Candidates should include an email address that accepts email from unknown users and regularly check their email, including junk mail.
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, roleplay, practical tests, presentations and/or psychometric assessment.
• Majority of testing will be done on-line and candidates are expected to have uninterrupted internet facility using MS teams and be able to be seen and heard throughout the on-line testing process.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The High Commission of Canada in Colombo does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• If candidates need any special assistance in terms of attending exams or interviews, then please let us know during the application process.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the High Commission of Canada in Colombo, which might arise in the 12 months following the completion of this competition.
• If you have any questions at any stage of the process please send an email to

For more information about this position please open the following documents:

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