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Job Ref:

Job Title:
Emergency Management and Security (Readiness) Assistant / Operations Common Service Delivery Point Assistant

£33, 012 GBP gross per annum plus excellent benefits. Hours of work: 37.5 hours per week Monday to Friday.

Vacancy type:

Term Details:
This process will be used to create a list of eligible candidates for similar positions either term or indeterminate. This position is a Locally Engaged Staff (LES) position, subject to the Terms and Conditions of Employment for LES in London.



Canada House, Trafalgar Square SW1

Closing date for applications:
07-03-2021 at 23:59 UTC/GMT

Summary of position:
Readiness Program Assistant:
Under the general supervision of the Readiness Program Manager (RPM), and the Readiness Program Officer (RPO), the Readiness Program Assistant (RPA) assists with the implementation and delivery of the Readiness Program at Mission, to enhance the Mission’s operational and physical security planning, emergency preparedness and resilience; contributes to maintaining a culture of Readiness in the mission and assists in responding to incidents affecting its personnel, information and/or assets; assists with the research and monitoring of local developments and trends by monitoring local media and social media, and reports on information that is of potential interest to the Readiness Program; provides administrative support to the Readiness Program including assisting in budget management, payment requests and receiving invoices, and coordinating schedules and travel; and contributes to the Mission’s overall emergency management and business continuity planning.

Common services Delivery Point (CSDP) Program Assistant:
Under general supervision, provides advice and assistance to the Operations Manager, in the establishment and management of the CSDP abroad; research and dissemination of information in all areas of administration of the CSDP and coordination of Regional Calls and Workshop events. Responds to service requests from clientele, co-ordinates business processes for new additions to the service line, researches and responds to enquiries from HQ stakeholders. Performs other duties as required.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and Curriculum Vitae (CV) how they meet each of these essential qualifications. Only candidates who meet all the Essential Requirements will proceed to the next stage of the process.

• Successful completion of a A’levels (or equivalent qualifications) or equivalent experience in an administration / security / emergency management role.

• Fluent* in English (oral, written, comprehension).

* Fluency will be assessed by a variety of means including written assessment and interview.

• Minimum 2 years of experience working in an office environment in a program or administrative support capacity in a job role relevant to the specific position for example working in a security environment; emergency planning or preparedness environment; communications; information management; supporting an international team; a policing establishment or similar; or a government institution.
• Experience in a client facing role.
• Experience organizing agendas and the logistics for meetings and/or events and/or travel in a professional setting
• Experience engaging in research and providing relevant summaries of that research

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written or online examination, an oral interview, role-play, practical tests, presentations, psychometric assessment and/or reference checks.

• Knowledge of the security environment within the UK (only applicable to the Readiness Program Assistant)
• Knowledge of computers and office software (Microsoft Windows and Microsoft Office applications, particularly Word, Excel and PowerPoint) and social media and mapping (Googlemaps, google earth)
• Professional and personal integrity
• Organizational skills e.g. making logistical arrangements, diary management, scheduling, planning, prioritizing
• Attention to detail
• Teamwork and Cooperation
• Ability to analyse information
• Adaptability and flexibility
• Effective interactive communication – oral and written
• Interpersonal skills

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• Ability to work in French (oral, written, comprehension)

Organizational Needs:

Operational Requirements:
• Overtime may be necessary on occasion.
• Hours of work will be 37.5 per week, worked Monday to Friday at time to be arranged by the supervisor.

Condition(s) of Employment:
• Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain an Enhanced Reliability security screening (including a criminal record check) which you currently possess.
• Copies of educational qualifications will be required at the interview stage of the process.
• Successful candidate must have a valid passport and the required documentation allowing the right to work in the UK. Documentation will be required.

Area of selection:
Open to internal and external applicants, who are currently resident in the UK, who hold current documentation allowing them to work in the UK without restriction, who meet all of the essential requirements stated and whose applications are received by the closing date. Those candidates holding documentation/visas not renewable in the UK such as the Youth Mobility Visa will not be eligible to apply for this position. The High Commission of Canada does not reimburse any travel costs to and from assessments or interviews nor does it reimburse any relocation costs. The High Commission of Canada does not sponsor work permit applications on behalf of candidates. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
How to apply:

• Please follow the link and complete the online application form.
• Candidates are also required to upload a cover letter and CV in English or French.
• Applications which do not include all of the requested documents or information will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to do so will result in the application being rejected.

Important notes:

• The High Commission of Canada in London, UK does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The High Commission of Canada does not sponsor work permit applications on behalf of candidates.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the High Commission of Canada in London, UK, which might arise in the 12 months following the completion of this recruitment process, with various tenures, including indeterminate or term.
• The High Commission of Canada is committed to building a diverse workforce.
• The High Commission of Canada is committed to conducting inclusive, barrier-free selection processes.
• If you have any questions at any stage of the recruitment process, please send an email to:

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